UTILISATION OF TECHNOLOGY INFORMATION AND COMMUNICATION TO IMPROVE SUSTAINABLE REGION'S COMPETITIVENESS
Purpose: This research examines the impact of technology information and communication on sustainable regional competitiveness, with a focus on key dimensions including connectivity, human capital, technology integration, internet usage, public digital services, operational efficiency, global market access, and the promotion of local innovation. Methodology/Approach: This research employed a quantitative design with a purposive sample of 385 respondents, comprising educators, bureaucrats, community leaders, private sector employees, entrepreneurs, and members of the Regional People's Representative Council. Data were collected using a structured questionnaire and analyzed using structural equation modeling with Smart PLS version 3.2.9. Findings: Research indicates that technology information and communication positively and significantly influence regional competitiveness. Furthermore, it mediates the relationship between the variables of Quality of Education, Quality of Human Resources, and innovation capability to sustainable regional competitiveness. Research Limitation/Implication: This study only focuses on several main dimensions, while other factors such as political and cultural stability are not analyzed. Further research can consider these variables for a more comprehensive study. Originality/Value of paper: This study identifies the strategic role of determinants of regional competitiveness and highlights the significance of utilising technology information and communication in enhancing sustainable regional competitiveness.
Technology Information and Communication; Quality of Education; Quality of Human Resources; Innovation Capability; Sustainable Region's Competitiveness.